Delivery Information

• We offer delivery of our cosmetic products within India only.
• We strive to process and dispatch orders within 1 to 7 business days of receiving payment.
• Delivery times may vary depending on the customer's location and the availability of courier services in their area.
• Customers will receive a confirmation email with their order details and a tracking number once the order has been dispatched.
• We partner with reliable courier services to ensure timely and secure delivery of our products.
• Delivery charges may apply and will be communicated to the customer during the checkout process.
• Customers can track the status of their delivery using the provided tracking number on the courier service's website.
• If a customer is not available at the delivery address at the time of delivery, the courier service may make additional attempts to deliver or leave a notification for the customer to arrange for pickup.
• We are not responsible for any delays in delivery caused by the courier service or unforeseen circumstances such as natural disasters or public holidays.
• Customers should provide accurate and complete delivery address details, including landmarks or specific instructions if necessary, to ensure smooth delivery.
• Customers are responsible for any additional costs incurred due to incorrect or incomplete delivery address information provided by them.
• In the event that a customer receives a damaged or tampered package, they should notify us immediately and provide photographic evidence for our investigation.
• If a customer has not received their order within the expected delivery timeframe, they should contact us to inquire about the status of their shipment.
• We will make every effort to resolve any delivery-related issues and provide appropriate assistance to the customer.
• We do not recommend cash on delivery (COD) as a payment option for our products.
• If a customer wishes to change the delivery address after placing an order, they should contact us as soon as possible to make the necessary arrangements. Additional charges may apply.
• Delivery times provided are estimates and may vary depending on external factors beyond our control, such as traffic or weather conditions.
• We may offer free delivery for orders above a certain value as specified on our website.
• We reserve the right to modify or terminate our delivery services or partners at any time without prior notice.
• If a customer has any questions or concerns regarding the delivery of their order, they should contact us for assistance and support.